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How do I report a suspicious/fraudulent activity?
If you suspect you’ve been the victim of fraud, you must freeze your Reflect card and get in touch with us as soon as possible. To contact us, please reach out to our support team via WhatsApp on +962792777027
You can freeze your card by following the steps:
1- Choose “Current Account” from the homepage of the app
2- Choose the card that you want to freeze
3- Choose the “Settings” icon next to the card
4- Tap on “Freeze”
5- Confirm!
Remember, you can always un-freeze your card from the app!