How do I report suspicious or fraudulent activity?

If you suspect fraud:

1. Freeze your card immediately in the app.
2. Contact our support team via WhatsApp at 962792777027 as soon as possible.

How to freeze your card:

1. Go to Current Account from the homepage
2. Select the card you want to freeze
3. Tap the Settings icon next to the card
4. Select Freeze
5. Confirm

You can unfreeze your card anytime from the app.