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I’m experiencing problems with a payment. What should I do?
How can I close my Reflect account?
How do I dispute a transaction?
Can I contact Reflect from another email address?
What do I do if I don’t recognize a transaction on my account?
How can I enable my biometrics login?
I only have a virtual card. How does this affect the login process?
Who can I contact if I have trouble logging in or retrieving my account?
How do I change my PIN code?
What are the steps for account retrieval?
How do I change my registered email?
How do I file a complaint or report an issue?
I reported an issue but haven’t heard back from the support team yet
What should I do if I didn’t receive a transfer to my Reflect account?
How do I report a suspicious/fraudulent activity?
There is no cash in the ATM, what should I do?
How can I contact Reflect?
How do I change my registered phone number?
What happens if I have not logged in to the app for a long time?
I forgot my login details, what do I do?
What should I do if I forget my password?
What to do if you have used the wrong PIN too many times?
Why isn’t my face ID working?
I didn’t receive any money after I deposited the money in the ATM