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I’m experiencing a problem with a payment. What should I do?

I’m experiencing a problem with a payment. What should I do?

Please contact our support team via WhatsApp at 962792777027 for assistance.

Can I contact support from a different email address?
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I didn’t receive money after depositing cash at an ATM. What should I do?
How can I enable PIN login?
There was no cash in the ATM. What should I do?