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I didn’t receive money after depositing cash at an ATM. What should I do?

I didn’t receive money after depositing cash at an ATM. What should I do?

The deposit may take a few minutes to process. Please wait up to 5 minutes.
If you don’t receive an SMS confirmation, contact our support team via WhatsApp at 962792777027.

I forgot my login details. What should I do?
I didn’t receive a transfer to my account. What should I do?
How can I enable biometric login?
How do I change my registered email address?
How do I change my login/authentication PIN code?