How do I tell the merchant I am the big prize winner?

Flash offer: 15% off Voga closet

Upon winning, we will send you a confirmation email. You can show the email and your National ID to the merchant to verify your identify and claim your prize.

I won a big prize but I was out of the country at the time, can I still redeem it?

How long do I have to go pick up my big prize?

How do I redeem my points?

How do I tell the merchant I am the big prize winner?

I won a big prize but no one has contacted me yet